professional product support service

STAY AHEAD WITH CPS

Keep your edge and maximise uptime with Canon Professional Services. The professional product support service that helps you keep your business and equipment on track no matter what gets in the way.

All benefits are subject to Terms of Use

How to join

Plans that work for you

Canon Camera

Small & Medium Businesses

Best suited for freelancers and small to medium sized businesses

Annual Fee

€100 excl VAT
€200 excl VAT
€350 excl VAT

Qualification Points

500 – 999
1000 – 1599
1600+

Service Discount

Applies on all services and repairs

10%
15%
20%

Unlimited Inbound & Return Shipping

Next Business day

Included
Included
Included

Maintenance Allowance

Applied to full price service

€100
€200
€350

Fast Track Servicing for EOS & lenses

5 days
3 days
2 days

Fast Track Servicing for Video & Cinema

5 days
5 days
5 days

Backup Loans

Repair only

No
Upon request if service
time exceeded
By request

CPS Priority Helpdesk

Yes
Yes
Yes

CPS community benefits

- Coaching Sessions
- Member only offers
- Professional Community
- Welcome pack

Yes
Yes
Yes

Corporate

Corporate

For medium to large organisations owning between 25 & 250 units of equipment

Annual Fee

€1000 excl VAT
€3000 excl VAT
€5000 excl VAT

Two Year Fee

5% Multi-Year Discount

€1900 excl VAT
€5700 excl VAT
€9500 excl VAT

Three Year Fee

10% Multi-Year Discount

€2700 excl VAT
€8100 excl VAT
€13500 excl VAT

Qualification Points

2500 - 4499
4500 - 10,000
10,000

Service Discount

Applies on all services and repairs

20%
20%
20%

Unlimited Inbound & Return Shipping

Next Business Day

Included
Included
Included

Maintenance Allowance

Applied to full price service

€1,000
€2,000
€3,000

Fast Track Servicing for EOS & Lenses

3 days
3 days
3 days

Fast Track Servicing for Video & Cinema

5 days
5 days
5 days

Backup Loans

Repair only

Upon request if service
time exceeded
Upon request if service
time exceeded
Upon request if service
time exceeded

CPS Priority Helpdesk

Yes
Yes
Yes

CPS community benefits

- Coaching Sessions
- Member only offers
- Professional Community
- Welcome pack

Yes
Yes
Yes

Onsite maintenance day

0
1
2

Technical Skills product training

Yes
Yes
Yes

Canon Camera

Thrive together

You’ll join a community of other like-minded
professionals that share, learn and network to keep you staying ahead.

FREQUENTLY ASKED QUESTIONS

Need Help?

Our CPS support team is ready to answer your questions.
CONTACT CPS