Canon European Warranty System Information

In the event that a Canon product develops a fault, our customers are covered by the Canon European Warranty System (EWS) which ensures that the fault is resolved free of charge for a limited period of time after purchase (terms and conditions apply).

The EWS is comprised of two different service offerings and the offering that is applicable to you is determined by your location and the product you have purchased.

Return To Base EWS:
For most Canon consumer products, a Return To Base service is offered. If a product develops a manufacturing fault during the warranty period then it must be returned to a Canon approved repair facility where it will be repaired free of charge by Canon authorised technicians. Your product will be returned to you when the repair is complete.

On-Site EWS:
For eligible Laser and Inkjet products (in selected countries only), an On-Site service is offered. Please refer to the On-Site terms and conditions below to view the list of eligible products.

If an eligible product develops a manufacturing fault during the warranty period then On-Site Warranty service will be provided in one of the following ways:

  • • On-Site Repair (via technician)
  • • On-Site Exchange (via courier)

If On-Site terms and conditions are not listed below then our On-Site service is not available in your country. In this instance, only Return To Base warranty service will be provided.

Applicable models for Canon On-Site Warranty

Please be aware that if your product is not listed below then it is not eligible for an On-Site warranty, only a Return To Base Warranty is provided.

European Warranty System (EWS) member countries offering Canon On-Site warranty:

AustriaBelgiumCzech RepublicDenmarkFinland
FranceGermanyHungaryIrelandItaly
LuxembourgThe NetherlandsNorwayPolandPortugal
SwitzerlandSlovakiaSpainSwedenUK

 

Select a product range below to jump to the applicable models

MAXIFY
PIXMA
i-SENSYS
i-SENSYS Fax
imageRUNNER
imagePROGRAF    


On Site Exchange

MAXIFY Printer 
MAXIFY iB4050MAXIFY iB4150
MAXIFY MB5050MAXIFY MB5150
MAXIFY MB5155MAXIFY MB5350
MAXIFY MB5450MAXIFY MB5455

On-Site Repair

PIXMA Printer 
PIXMA Pro 1 
imagePROGRAF 
imagePROGRAF PRO-1000 
i-SENSYS Fax 
i-SENSYS FAX-L3000i-SENSYS FAX-L3000IP
i-SENSYS Printer 
i-SENSYS LBP151dwi-SENSYS LBP251dw
i-SENSYS LBP252dwi-SENSYS LBP253x
i-SENSYS LBP312xi-SENSYS LBP3370
i-SENSYS LBP3460i-SENSYS LBP351x
i-SENSYS LBP352xi-SENSYS LBP5300
i-SENSYS LBP5360i-SENSYS LBP613Cdw
i-SENSYS LBP653Cdwi-SENSYS LBP654Cx
i-SENSYS LBP6650dni-SENSYS LBP6670dn
i-SENSYS LBP6680xi-SENSYS LBP6750dn
i-SENSYS LBP6780xi-SENSYS LBP710Cx
i-SENSYS LBP712Cxi-SENSYS LBP7200Cdn
i-SENSYS LBP7210Cdni-SENSYS LBP7660Cdn
i-SENSYS LBP7680Cxi-SENSYS LBP7750Cdn
i-SENSYS LBP7780Cx 
  
i-SENSYS MF411dwi-SENSYS MF416DW
i-SENSYS MF418xi-SENSYS MF419x
i-SENSYS MF4660PLi-SENSYS MF4690PL
i-SENSYS MF512xi-SENSYS MF515x
i-SENSYS MF5840dni-SENSYS MF5880dn
i-SENSYS MF5940dni-SENSYS MF5980dw
i-SENSYS MF6140dni-SENSYS MF6180dw
i-SENSYS MF623Cn i-SENSYS MF628Cw
i-SENSYS MF631Cni-SENSYS MF633Cdw
i-SENSYS MF635Cxi-SENSYS MF6530
i-SENSYS MF6540PLi-SENSYS MF6550
i-SENSYS MF6560PLi-SENSYS MF6580PL
i-SENSYS MF724Cdwi-SENSYS MF728Cdw 
i-SENSYS MF729Cxi-SENSYS MF732Cdw
i-SENSYS MF734Cdwi-SENSYS MF735Cx
i-SENSYS MF8030Cni-SENSYS MF8040Cn
i-SENSYS MF8050Cni-SENSYS MF8080Cw
i-SENSYS MF8230Cni-SENSYS MF8280Cw
i-SENSYS MF8330Cdni-SENSYS MF8340Cdn
i-SENSYS MF8350Cdni-SENSYS MF8360Cdn
i-SENSYS MF8380Cdwi-SENSYS MF8450
i-SENSYS MF8540Cdni-SENSYS MF8550Cdn
i-SENSYS MF8580Cdwi-SENSYS MF9220Cdn
i-SENSYS MF9280Cdn 
imageRUNNER 
imageRUNNER C1225iF 

IMPORTANT:

We recommend checking the exact warranty conditions for your model with your local contacts as local restrictions may apply.